About this job

Within the scientific industry, Field Service Engineers are responsible for the maintenance, installation and repair of advanced analytical instruments. They play a vital role in ensuring maximum performance and uptime, while delivering excellent customer support across a variety of sectors.

Our client is one of Europe’s leading independent LC-MS service specialists, supporting and refurbishing Mass Spectrometry and Chromatography systems from major vendors. They provide flexible and cost-effective technical solutions to customers across research, industrial and biopharmaceutical environments.

Due to continued expansion and increasing demand for LC-MS support, we are seeking a Field Service Engineer with strong LC-MS experience to join their growing team in Germany. This is a remote, field-based role serving customers primarily in the South Germany region, with occasional travel to the company’s European headquarters for training and team collaboration.

Key Responsibilities

Provide on-site technical support for LC-MS users, including repair, maintenance, calibration and qualification

Deliver support for connected LC systems

Conduct on-site customer training

Assist with instrument relocations and installation projects

Identify opportunities for upgrades, service contracts and refurbished instrument sales

Communicate daily activities and service updates to the European Service Manager

Attend periodic visits to the company’s HQ for training and coordination

To be suitable for this position, you will have/be:

A degree in Chemistry, Biochemistry, Electronics, Physics or related field

Strong hands-on experience with Mass Spectrometry and LC systems, ideally SCIEX, Thermo Fisher or Waters.

Excellent knowledge of LC-MS instrumentation, troubleshooting and maintenance

Strong communication skills with a customer-centric approach

Fluent in English (additional languages such as German are an advantage)

Willing to travel regionally and work flexible hours

A full driving licence

What’s on Offer

Competitive salary

Excellent benefits and in-house training

Career development within a growing European team

A collaborative, informal environment with short communication lines

The chance to contribute to technical development projects and European R&D initiatives

This is an excellent opportunity for an experienced LC-MS user or Field Service Engineer seeking autonomy, technical challenge and a supportive team culture.

Apply now to VRS to be considered for this exciting opportunity!

Keywords: Field service engineer, service engineer, field engineer, LC-MS, Sciex, Waters, Thermo Fisher, mass spec, QTOF, Orbitrap, Quadrupole, QQQ, installation, maintenance, repair, troubleshooting, Frankfurt, Mannheim, Munich, Stuttgart, VRS9468AH