Senior Technical Support Engineer
Meet Our Recruiter
About the Role
Are you a Technical Support or Field Service Engineer with a passion for solving complex technical challenges?
We're working with a global leader in laboratory water purification and environmental technologies to recruit a Senior Technical Support Engineer. This is a fantastic opportunity to join an innovative organisation where you'll provide expert technical support to customers and partners across the UK and internationally. This is a varied role that combines advanced troubleshooting, customer support, product installation, validation and technical training, with national & international travel ~10-20% of the time.
What you'll be doing:
Providing advanced technical support for sophisticated laboratory water purification systems. Diagnosing and resolving complex mechanical, electronic and control system issues. Supporting installations, commissioning and system validation. Delivering technical training to customers and global partners. Contributing to product testing, documentation and continuous improvement initiatives. Visiting customer sites across the UK and internationally (travel may include trips of up to 10 days).
We're keen to speak with candidates who have:
- A degree or other higher education qualification in Mechanical Engineer, Chemical Engineer, Electronic Engineering or similar
Experience repairing, servicing &/or supporting complex electro-mechanical or laboratory instrumentation. A background in water purification, water treatment, laboratory equipment or similar technical systems. Strong fault-finding skills using diagnostic tools such as multi-meters. Excellent customer-facing and communication skills. The flexibility to travel internationally.
If you're looking for a technically challenging role with international exposure and the opportunity to work on cutting-edge technologies, then apply now!
Key words: Senior Technical Support Engineer, Technical Support Engineer, Field Service Engineer, Service Engineer, Installation, Product validation, prototyping, laboratory, water treatment, Ultrapure water, scientific, fault find, troubleshoot, customer support, High Wycombe, Lane End, London, Reading, Watford, Luton, South East, Greater London, VRS9485DT.
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